FAQ
Common FAQ
CARTRE.NET is an online platform that allows individuals and businesses to safely and easily buy and sell used cars. Anyone can list or purchase vehicles.
We accept major credit cards (Visa, MasterCard, JCB, American Express) and PayPay. Please note that bank transfers are not supported.
After completing your payment, the subscription receipt will be available on your My Account page. You can view and download it from the “Billing History” section.
Yes, your credit card information is securely handled using industry-standard encryption and a trusted payment gateway. We do not store your full card details on our servers.
You can find the pricing details for our membership plans on the Publication Fee page. It includes a breakdown of features and fees for each plan.
Gold Membership is available for customers who wish to list a large number of vehicles. Please refer to the membership page for details and conditions.
To allow you to experience the quality of our service before subscribing to a plan, we provide a free trial that includes one vehicle listings at no cost.
To reset your password, go to the Login page and click on “Forgot Password?” Enter your registered email address, and we’ll send you a link to reset your password.
Transaction FAQ
Click the “Register” button on the homepage and enter your email address and password to create an account.
After logging in, click the “List a Car” button. Fill in the vehicle details (make, model, year, etc.) and upload photos. You can set your own selling price.
Yes, buyers can contact sellers through the chat feature to arrange a time and place for viewing or test-driving the vehicle.
The method of transportation should be decided and executed in advance by both parties. Please note that transportation and insurance fees are not included in the vehicle fee.
Yes, free membership allows you to list one vehicle at no cost. If you wish to list multiple vehicles or extend the listing duration, a paid plan is required.
As a general rule, cancellations after confirmation are not allowed. If necessary, please consult directly with the seller.
Yes, vehicles without valid inspection can be listed. Be sure to clearly state the condition in the vehicle description to avoid misunderstandings.
After prior discussion with the seller, payment for the vehicle will be made directly to the seller in cash, credit or escrow service.
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